Butler Service at Sandals Resorts

When perfection itself simply isn't enough-Sandals offers a whole new definition of sublime. Our unprecedented Butler Service, only available in our very highest level of suites, provides our most discerning guests with an unimaginably supreme standard of service and luxury, where your every need is anticipated.

Uncompromising Standards

Your personal butler is trained in accordance to exacting standards by the Guild of Professional English Butlers, which provides butlers and valets to nobility and celebrities worldwide.

The Guild of Professional English Butlers

Established in 1995, the Guild of Professional English Butlers was created to deliver the highest level of service in the world fit for royalty, heads of state and celebrities. Sandals butlers are trained to anticipate our guests' needs and create lifelong memories with individual touches not found in any manual.

Select a Resort with Butler Service:

Duties and Tasks of a Sandals Butler

Before your Arrive, Your Butler Will:

  • Ensure Your preferences are in-suite upon arrival
  • Arrange a VIP Transfer

When You Arrive, Your Butler Will:

  • Provide you with all information regarding tours and spa services
  • Unpack your luggage
  • Provide a private orientation of the property
  • Press your first two suits complimentary
  • Provide you with a cell phone so you can keep in contact with each other throughout your stay

During Your Stay, Your Butler Will:

  • Reserve chairs on the beach or on the pool
  • Make all dinner reservations, tour bookings, on property activities and spa treatments for you
  • Serve you your favorite drinks while you lounge on the beach or pool
  • Supply you with a cooler stocked with your favorite beverages
  • Serve you lunch on the beach or on the pool
  • Liaise with housekeeping re servicing of your suite
  • Ensure that your suite is kept in perfect condition and arranged the way you like during your stay
  • Expedite all room service orders for you
  • Arrange a perfect romantic dinner for two in the privacy of your suite on or your patio. Unlike our competitors, our butler level guests can order from any resort restaurant menu for dining in their room or suite
  • Shine/clean your shoes for dinner
  • Tend to your wardrobe
  • Collect and return all laundry for you

In the Evening, Your Butler Will:

  • Bring you amenities before dinner
  • Escort you to dinner where they have reserved a beautifully decorated table at the restaurant of your choice – with preferential seating
  • Ensure your suite is turned down and your room has all it needs for the night
  • Your butler wants you to expect the unexpected. Prepare to be "wowed"

Before Your Departure, Your Butler Will:

  • Reconfirm your flight and arrange transportation back to the airport
  • Provide you with information regarding check out
  • Assist you in folding your clothes for packing
  • Retain all your preferences for future visits

At Departure Time, Your Butler Will:

  • Ensure your bags are brought up to the departure area
  • Escort you to the concierge area/butler lounge and process your paperwork for check out
  • Escort you to your transportation and bid you farewell

An Included Treat for Guests of Butler Suites

Gordon's on the Pier (included)

Discover a Seafood Lover’s Paradise Guests of Gordon’s on the Pier are bound to discover warmth, comfort, and pleasures unexpected. Ideal for two, this over-the-sea restaurant offers an innovative twist to popular seafood delicacies. From classic seafood selections like Surf & Turf, to adventurous options such as saffron-infused seafood Bouillabaisse and the Grilled Reef Crustacean Platter (a selection of fresh, fire-grilled crustaceans served with lemon butter sauce and lobster bisque), the culinary team works diligently to bring the best of what’s in season. Dedicated to great dining, romance, innovation, and relaxation, a dining experience at Gordon’s is an event not soon forgotten...especially for seafood lovers.

Dress Code: YES

Reservation: Required

No Smoking

Breakfast: NO   
Lunch: NO   
Dinner: YES 

Prices and Reservations

Call:   1-800-936-804